![]() I have also had emails go unanswered for days. The one thing that the Concierge is quite good at is helping you book flight tickets. Even after leaving multiple messages to be called back, the team would not follow through. I have personally had many instances when I have called up the Centurion concierge and there have not been enough customer service staff to take my call. While the Centurion Concierge is quite highly regarded globally, from my personal experience I can tell you that the Indian team is not up to the mark, especially not after charging an eye popping R+ lacs of annual fees. ![]() Some of the things that the Centurion card can definitely do is help you get tables at popular restaurants around the world on very short notice. There is no way to verify any of these claims (at-least in India). There are a number of stories circulating on various forums about how the Centurion concierge has pulled off seemingly impossible tasks just to keep their clients happy. There is much hype surrounding the Centurion concierge service. Some of the above mentioned benefits can change from one year to the next. Many other benefits including golf/spa and others are also there.Low airfares compared to any other OTA’s (on economy class too).Limited time promotional offers on air tickets (for example 25% on Air India Business and First Class tickets).Travel Desk: They can usually help with applying for visas for entry into other countries.Unlimited Priority Pass access to airport lounges.Free ‘Meet and Greet’ service every-time you book a Business class or First class ticket through American Express at 18 cities including London, Dubai, Singapore, etc.Special rates and deals at select hotels and restaurants globally (this usually includes some discount on room rates, free upgrades, early check in, late checkout and some credit to be availed at the dining outlets at the particular hotel).7 Amex Platinum Supplementary cards at no cost.24×7 access to Concierge service / Travel Desk.Shangri La Inner Circle Gold membership.(more on this later) Benefits of American Express Centurion Card: This card is offered via invitation only and American Express has not explicitly mentioned anywhere as to what is the exact criteria one must meet before being eligible for this card. Amex Centurion Joining Fee and Annual Fees of Amex (India) Centurion Card:
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